Services

Services
The effective deployment and management of your IT infrastructure (whether you are an SME or a blue-chip corporate) requires a team of experienced professionals who can deliver a comprehensive range of skills and technological expertise.
Epic IT offers your business a full suite of services required to support your complete IT infrastructure and needs.

Managed Services
Remotely manage your infrastructure and servers.

Hosting
Multiple resilient Data centres up to Tier 4 level, for peace of mind

Disaster Recovery
To ensure your business is protected, your business needs a coherent ‘Disaster Recovery’ (DR) plan

IT Support
Proactive remote and on-site support for peace of mind

Software Licenses
Fully managed service with recommendations of which licensing methods best suit your business and size

Service Desk Support
Fully qualified engineers available at all times

Networking
Ensuring consistently high levels of network performance is our priority

Monitoring
Monitoring your IT in real-time and keeping our technical team up-to-date with every aspect of your IT systems

Hardware Maintenance
Configuring and tailored requirements is dependent on hardware capabilities

Security
Security of IT infrastructure is essential for any business. We offer a range of security applications for SME businesses

Email Anti-Spam
Use of anti-spam techniques to prevent unsolicited bulk emails (email spam)

Management of Anti-Virus
We offer class-leading Antivirus and Antispam solutions to SMEs

Mail Archiving
Archive all email communication (inbound and outbound) and comply with relevant data laws

Connectivity
We can provide highly reliable connectivity without the need for a traditional wired Local Area Network (LAN)

Managed Backups & Storage
Whether local or online, your backups are checked daily with regular test restores

VoIP Telephony
Low-cost and effective communication between employees, customers, suppliers and stakeholders is paramount

Patch Update Management
Ensuring your servers and devices are kept up to date with latest updates and firmware

Web Filtering
Prevent irresponsible use of internet web pages by employees within work

Data Cabling
Structure voice or data cabling from qualified cabling engineers

Consultancy
Expertise at your fingertips from our professional team of IT consultants and engineers

Reporting
Full system analysis and real-time information to assist successful business growth

Asset Tracking
Managing your assets and their warranty

Procurement
Assistance with purchasing the right hardware and software at the right prices